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Last Updated: September 9, 2026
Welcome to Luxe Secret. These Terms of Service ("Terms") govern your access to and use of www.myluxesecret.com, as well as any purchase you make through our website.
By accessing our website, using our services, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.
You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian where permitted by applicable law, to use our website or place an order.
By using our website, you confirm that you meet the applicable eligibility requirements.
We make reasonable efforts to ensure that product descriptions, images, sizes, and colors displayed on our website are accurate.
However, colors and other visual characteristics may appear differently depending on your device, screen, or display settings.
All products are subject to availability.
We reserve the right, where permitted by law, to:
These changes will not affect orders that have already been accepted except where permitted or required by applicable law.
Prices displayed on our website are shown in GBP (£) unless otherwise stated.
Applicable taxes will be displayed at checkout where required.
Shipping charges, customs duties, import taxes, and other applicable fees may be additional unless expressly stated otherwise.
We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur.
If we discover a significant pricing error affecting an order you have placed, we will contact you before dispatch and give you the option to confirm the order at the correct price or cancel the order for a full refund.
We reserve the right to change prices at any time before an order is accepted.
When you place an order through our website, you are making an offer to purchase the products selected in your order.
After receiving your order, we may send an order confirmation acknowledging receipt. This confirmation does not necessarily mean that your order has been accepted.
A contract for the purchase of products is generally formed when we send you a dispatch confirmation, unless applicable law provides otherwise.
We reserve the right to decline or cancel an order where permitted by law, including where:
If we cancel an order after payment has been received, we will provide a full refund for the cancelled products.
Payments are processed securely through Shopify Payments and/or other payment providers made available at checkout.
By submitting payment information, you confirm that:
We do not generally store your complete payment card details. Payment information may be processed directly by our payment providers in accordance with their own terms and privacy policies.
Shipping, delivery, returns, exchanges, and refunds are governed by our:
These policies form part of these Terms of Service.
Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded under applicable law.
All content available on www.myluxesecret.com, including but not limited to:
is owned by Luxe Secret or its licensors and is protected by applicable intellectual-property laws.
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, copy, modify, distribute, sell, publish, or otherwise use our content without our prior written permission, except where permitted by applicable law.
You agree to use our website only for lawful purposes.
You must not:
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Access may occasionally be suspended or restricted for maintenance, updates, technical issues, security reasons, or circumstances beyond our reasonable control.
To the fullest extent permitted by applicable law, Luxe Secret will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of our products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for:
Your statutory consumer rights remain unaffected.
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles.
Subject to any mandatory consumer-protection laws that apply to you, disputes relating to these Terms or your use of our website will be subject to the jurisdiction of the courts of North Carolina.
If the laws of your country of residence provide you with mandatory consumer rights or protections that cannot be waived by contract, nothing in these Terms is intended to remove or restrict those rights.
We may update or modify these Terms from time to time to reflect changes to our business, website, products, services, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
The updated Terms will become effective when posted on our website, unless otherwise required by applicable law.
Your continued use of the website after updated Terms are posted constitutes acceptance of the changes to the extent permitted by law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where permitted by law.
The remaining provisions will continue in full force and effect.
If you have any questions about these Terms of Service, please contact:
Luxe Secret
Email: support@myluxesecret.com
Website: www.myluxesecret.com
Our customer support team aims to respond within 1–2 business days.
Nothing in these Terms affects any mandatory rights or protections available to you under applicable law.